Shared Line
An example of the business problem shared line resolves is where a staff member needs to manage their own calls between a number of different phones, say an office phone, a softphone client, and perhaps a home desk phone. Shared Line links up to five additional devices to the Shared line primary number.
Enable Shared Line
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Log into Your Account.
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Select Switchboard.
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Select your Number.
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Select Inbound.
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Select Shared Line.
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Click Enable Shared Line Appearance.
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Click Save Settings to update.
How they work
When you enable the Shared Line feature we hyphenate the 2nd, 3rd & 4th in the following format: xx xxxx xxxx-1. For example, if your primary Shared Line is xx xxxx xxxx-2 the second “shared line” DID would be xx xxxx xxxx-3, then xx xxxx xxxx-4 up to a maximum of 5.
On your second device, you would register xx xxxx xxxx-1 -1 as your DID reusing the same password registered against xx xxxx xxxx.
After you register the numbers to the different devices, they will all ring when you get a call to your primary number. The devices will stop ringing as soon as the call is picked up in any one of them.