Setting Up Auto Attendant - Greeting Only
Auto Attendant is your virtual receptionist that can both greet and redirect all inbound calls to other departments or can be used simply as a Greeting to welcome customers to your business.
This will guide you on how to set up your Auto Attendant to play a recorded Welcome Greeting.
Go to the Switchboard > Select the number you want to attach the Auto Attendant (normally your main phone number)
Select Inbound > Auto Attendant
Either record your Auto Attendant message or upload your recording
Set the time schedule you wish for the Auto Attendant to be Active.
Set “Connect as normal” to enable post-dialling.
DO NOT set up Caller Options if you're only using the Auto Attendant as a greeting.
After the message has played Auto Attendant will route to the next enabled function in the Call Flow Priority list.